We’ve been in the process of migrating all our domains from GoDaddy to other domain name registrars for the past 6 months. The reasons for this were three fold.
First, we’ve been concerned for sometime over reports of GoDaddy’s heavy and miss-handling of it’s costumers.
Second, the look and feel of GoDaddy’s site has bothered us for some time. While we are not necessarily apposed to using attractive scantily clad women to market products, it just never seemed to fit with selling domains.. The excessive use of Danica Patrick was also an annoyance. Maybe if she gets good enough to do the real thing in Formula 1 they’ll use more than just two pictures of her on the site…. (sorry, but the Indy/Champ thing completely killed open wheel racing in America, thanks Tony)
Third, we constantly were miffed by GoDaddy’s non-stop “up-selling”. We actually published and internal memo with a guide to keep our people from accidentally buying something other than “just a domain” from GoDaddy during the checkout process.
For these reasons, we decided to start a gradual migration away from GoDaddy as our domains came up for renewal. This process had be underway for several months. The final straw however came the other day when at 7:00pm durning my evening meal, I get a call from a GoDaddy employee, presumably “checking on my account”, but after a few moments it was clear that it was just a telemarketing call.
The next day, we decided that enough was enough, and opted to move our entire domain collection in one push from GoDaddy.
Yes, the process was expensive, nearly $1,500 for all our remaining domain names. While our experiences with GoDaddy were not as bad as some of the ones I have read about, the few experiences we have had were enough to prompt the move. In the end we at TCG do feel that businesses and people should be held to a higher standard, and it’s a nice feeling to know that we could, in a some small way, fight back against a company that violates those standards.
