1. He Calls Himself a “Webmaster”
Any web guy that calls himself a “webmaster” probably isn’t a master of anything. The term “webmaster” has become a translation for the word “amateur.” The web has diversified into so many different realms that webmaster is no longer meaningful (was it ever though?)
2. He’s a FrontPage Expert
Any developer / designer with a degree knows that Microsoft FrontPage most definitely isn’t a professional tool. FrontPage will pass for Mom and Dad who want to create a website dedicated to their dogs, not someone who’s trying to do business. I’d argue that a solid Web Developer should work at code level.
3. He’ll Submit Your Website to [Inflated Number Here] Search Engines
Submitting your website to hundreds of search engines would be great…10 years ago. Websites are indexed by relevant search engines by how rich their content and keywords are. Search engine optimization is big business and submitting sites to search engines simply isn’t the way to get to the top of Google.
4. He Wants a “Designed By ….” Plug on the Bottom of Every Page
You’ve paid this person to create a marketing tool for you — not a billboard for him. Your website is a launch pad for your business and Poindexter McScooner is simply the man behind the curtain — keep him there.
5. He Created a Cool Website for [Insert Family Member / Friend Here]
Your business needs someone who’s been there before. The most common answer to my “Who was he and what business did they work for?” question is “Oh, he did a website for the CEO’s daughter’s [insert lame organization here].” I honestly hear that friend-of-a-friend story all the time. Choose someone with a sizable portfolio that can provide references.
6. He Can Make You a Great Splash Page Flash Animation
Translation: “I can spend dozens of hours wasting your money to create something that will take too long to load and will be skipped more times than dessert at a bad restaurant.” Consistency and website flow are important to web design — not meaningless animations that waste visitors’ time and your money.
7. He Mentions He’s a HTML Expert
Who isn’t? I would argue that dropping any language acronym on a customer (PHP, Ruby on Rails, ColdFusion, etc.) unless they ask is meaningless fluff. A mechanic could use a banana on my car if it would fix it. Keep your tools, especially HTML, to yourself — the customer doesn’t care.
8. He’ll Fit a Cool Counter on Your Site
You’ll add an ugly relic of the early internet on my site so that my competitors have an idea of my web stats? Sweet!
Counters make a website look as unprofessional as possible — don’t use them.
9. He’ll Place a “Best If View in…” Message on Your Website
Any real Web Developer knows that he doesn’t make the rules. Follow standards in the initial build and then fix it in Internet Explorer — that’s the flow. No responsible programmer would place a “best if view in…” message on the front-end of a website.
Note: I pulled this off of a copy of a mirror to a site that had crashed. I’m not sure of the original author (not me), but I’ll credited it when I find him. Otherwise I thought it was good advice. Yes I know that part of what TCG does is web design, but if there is something more important than web design to us, it making sure that web design is done “the right way” regardless of who does it.
BONUS 10. Charges for your site by the Page/Picture
This one is my own personal pet peeve. It encourages people to design pages that are too long and don’t work. Website design and hosting should ALWAYS be priced on a “per-job” bases. The fact is that a text only site with 50 pages where the client hands you all the text in Word Docs on CD is easier to do than a site with 5 pages full of images where the client hands you a manila file folder full of Kodak slides that need to be scan.